DORA metrics can help show how your teams are performing in DevOps. Led by Google, DORA https://www.devops-research.com/research.html helps teams measure and benchmark deployment frequency (DF), mean lead time for changes (MLT), mean time to recover (MTTR) and change failure rate (CFR). In a nutshell, Deployment Frequency and Lead Time for Changes measure velocity, while Change Failure Rate and Time to Restore Service measure stability.
If you’re interested in gaining insight into DevOps metrics using ServiceNow, visit the page at https://www.servicenow.com/products/devops-insights.html
Let’s explore each term pertinent to DevOps alphabetically, and use these DORA benchmarks. https://services.google.com/fh/files/misc/state-of-devops-2021.pdf
Change Failure Rate – The percentage of deployments causing a failure in production.
Deployment Frequency – How often an organization successfully releases to production.
Lead Time for Changes – The amount of time it takes a commit to get into production.
Mean Lead Time for Changes (MLT) – The time it takes to go from code commit to production.
Measure – An amount of something using a specific unit.
Mean Time to Recover (MTTR) – How long it takes an organization to recover from a failure in production.
Metrics – Some sort of calculation on one or more measures.
Let’s look at some other terms DevOps teams should be looking at:
