Google Workspace How-To Glossary
To get started learning Google Workspace, see the full documentation on the support site:
https://support.google.com/a/users/answer/9389764
Gmail
Basic Functions
- Compose new email: Click the “Compose” button in the top-left corner
- Reply to email: Click the reply arrow at the bottom of an email
- Forward email: Click the forward arrow at the bottom of an email
- Add attachments: Click the paperclip icon in the compose window
Advanced Features
- Create labels: Settings > Labels > Create new label
- Set up filters: Settings > Filters and Blocked Addresses > Create new filter
- Enable vacation responder: Settings > General > Vacation responder
- Schedule emails: Click the arrow next to “Send” and select “Schedule send”
Organization
- Create folders: Use labels to organize emails (Gmail uses labels instead of folders)
- Archive emails: Click the archive icon to remove emails from inbox while keeping them searchable
- Star important messages: Click the star icon next to any email
Google Drive
File Management
- Upload files: Click the “+” button > File upload
- Create new document: Click the “+” button > Google Docs/Sheets/Slides
- Share files: Right-click file > Share or click share button while in document
- Organize files: Create folders by clicking “+” button > New folder
Collaboration
- Share with specific people: Enter email addresses in share menu
- Set permissions: Choose between Viewer, Commenter, or Editor
- Get shareable link: Click “Share” > Copy link
- Add comments: Select text > Click comment icon or press Ctrl+Alt+M
Storage
- Check storage space: Click on “Storage” in left sidebar
- Buy more storage: Settings > Get more storage
- Free up space: Sort by size and remove large files
Google Calendar
Basic Functions
- Create event: Click “+” button or click on time slot
- Set recurring events: Create event > “Does not repeat” dropdown > Custom
- Add guests: Enter email addresses in “Add guests” field
- Set reminders: Edit event > Add notification
Calendar Management
- Share calendar: Calendar settings > Share with specific people
- Add calendar: “+” next to “Other calendars”
- Create additional calendar: “+” next to “My calendars”
- Import calendar: Settings > Import & Export
Google Meet
Meeting Management
- Start instant meeting: Click “New meeting” in Meet
- Schedule meeting: Create event in Calendar with Meet link
- Join meeting: Enter meeting code or click link
- Add participants: Share meeting link or add to calendar invite
During Meetings
- Mute/unmute: Click microphone icon
- Turn camera on/off: Click camera icon
- Share screen: Click “Present now”
- Chat with participants: Click chat icon
Google Workspace Administration
User Management
Add Users
- Access Admin console
- Go to Users
- Click “Add new user”
- Fill in required information
- Set password options
- Assign to organizational unit (if applicable)
Manage Users
- Reset passwords: Select user > Reset password
- Suspend users: Select user > More > Suspend
- Delete users: Select user > More > Delete
- Transfer user data: Users > More > Transfer data
Security
Basic Security Settings
- 2-Step Verification: Security > 2-Step Verification
- Password requirements: Security > Password management
- Security alerts: Security > Alert center
Advanced Security
- SSO setup: Security > Authentication
- API access: Security > API controls
- Device management: Devices > Mobile & endpoints
Organization Management
Organizational Units
- Create units: Directory > Organizational units > Add
- Move users: Select users > Change organizational unit
- Set policies: Select unit > Configure services
Domain Management
- Add domains: Domains > Add domain
- Verify domains: Follow verification process
- Set primary domain: Select domain > Make primary
Apps and Services
Manage Services
- Enable/disable services: Apps > Google Workspace > Service status
- Configure settings: Apps > Google Workspace > Service settings
- Add third-party apps: Apps > Marketplace apps
License Management
- Assign licenses: Billing > Subscriptions
- View usage: Reports > License usage
- Upgrade subscriptions: Billing > Subscriptions > Upgrade
Tips and Best Practices
Security
- Regularly review security settings
- Enable 2-Step Verification for all users
- Set strong password requirements
- Monitor security alerts
Organization
- Use organizational units effectively
- Implement consistent naming conventions
- Regular backup of important data
- Document custom configurations
User Training
- Provide initial training for new users
- Create internal documentation
- Regular updates on new features
- Establish support channels